Santa’s excited to visit with you all at the Carousel again and he’s asked we do things a little differently this year due to Covid-19, mindful of everyone’s health & safety, especially all the children he will be visiting here and around the world.
Salem’s Riverfront Carousel has carefully planned operations and offerings in our re-design of the 2020 holiday season - with the mission to make each visit a safe and a magical experience for our guests. To help us in these efforts, all visits will be by online reservation only.
We have had to sadly cancel some of our traditional event plans this year, but we are hopeful we can bring back in 2021 Breakfast with Santa, In the Kitchen with Mrs. Claus, Pajama Party with Santa & Friends, and the Carousel Express Train Arrival.
We here, the staff and volunteers, look forward to joining your family in celebrating and capturing the moments of this annual tradition. We wish you all a very happy holiday season and appreciate your continued support!
Visits & Photos with Santa
ALL DATES ARE SOLD OUT
Santa feels its best that he sit behind a plexiglass window in his staged Carousel workshop. Guests can sit near him on a bench just in front of the glass window to visit, share their wishes and about how good they’ve been, and for photo opportunities. (We will post photos of this set-up in November.) No groups larger than 6 persons are allowed for each reservation.
Visits are always FREE!
Photo Package Options:
$5 Take Photos with Your Own Device (up to 5 shots)
$15 Carousel Keepsake Photo (also includes up to 5 shots with your own device)
Before booking your visit, we ask that you read all details included in the event listing. By making a reservation, you agree to all terms and conditions. For all the fine details, please scroll down to the FAQ below or click on the link below to review this information in the event listings.
If we are sold out, keep checking back as cancellations from other guests may occur leaving open a spot.
Zoom with Santa
ALL DATES ARE SOLD OUT
Santa doesn’t just have a ‘naughty & nice list’... he’s got an exclusive ‘Carousel Zoom call’ list now! Get your name on it and we’ll set up a special time for you and your family to interact with Santa to talk about what’s on your list this year and wish you all the best for the holidays!!
$25 for a 10-15 minute Zoom call with Santa
Dates available: Mon Dec 21, Tues Dec 22, Wed Dec 23
Must book by December 19th!
Upon booking your private Zoom call with Santa, a Carousel staff member will follow up with you to complete a survey to provide details about your kid(s) to create a truly personalized experience. Santa is ready to ask questions, chat with your kid on what good deeds they have done this year, and enjoy many laughs. This will be a moment to remember and cherish.
Monday December 21st (various times offered) - Book here
Tuesday December 22nd (various times offered) - Book here
Wednesday December 23rd (various times offered) - Book here
A Custom Video Message from Santa
Salem's Riverfront Carousel is excited to offer a brand new magical opportunity for the 2020 Holiday Season.
Sign up today and put your name on Santa’s list to send a personalized video message – wishing you & yours all the best this Christmas!
$20 for a 2-minute personalized video message from Santa delivered by Christmas Eve!
Limited quantities offered. Must book by December 16th!
Upon booking your personalized video message from Santa, a Carousel staff member will follow up with you to complete a survey to provide details about your kid(s) to create a truly personalized experience. A curated and personalized video message will be delivered to your email via a private YouTube link.
A Letter from Santa via the Carousel Express Mail
Submit a form by December 17th and receive a personalized letter from Santa before Christmas using the Carousel Express!!
There are 2 ways you can submit your form:
1) Starting now through Dec 17, via the link provided below, you can submit your details via this digital form.
Digital form link: Submit this online form.
2) Starting Nov 5 through Dec 17, while visiting the Carousel, you can pick up, fill out and drop off your form in the red Santa's Mail Box next to the Carousel.
Frequently Asked Questions
How do we visit Santa at the Carousel?
Santa will be at the Carousel for visits and photos. This year, due to Covid-19 and needing to take appropriate health and safety measures, we will only be offering these visits through pre-booked reservations online ONLY. We will not be able to accommodate any drop-in visits this year.
Will the Carousel Express Train be happening this year?
Unfortunately we will not be having Santa arrive by train this year due to Covid-19 concerns and the crowds that this event has generated in the past. We hope to bring this tradition back next year, 2021.
How much does it cost to visit Santa at the Carousel?
Visits are always FREE!
When will Santa be at the Carousel?
Santa will be at the Carousel the following dates during our open hours.
Can we Zoom with Santa?
Yes! We are offering Zoom with Santa this year. $25 per session for a 10-15 minute meeting with Santa. Limited availability for this offering. Must book in advance by December 19th. Visit our EventBrite for a full listing of all opportunities to visit with Santa - https://www.eventbrite.com/o/salems-riverfront-carousel-17790503852
Can I get a personal message from Santa?
Yes! We have 2 opportunities this year.
Do I have to wear a mask to see Santa?
Yes! As with our entire facility and following all safety procedures and mandates, masks or appropriate face coverings/shields are required for all guests 5yr & older while on the Carousel premises. If you are getting a photo taken during your visit with Santa, you may temporarily remove your mask for the brief photo opportunity, however your mask needs to be put back on immediately before visiting with Santa or departing from the photo booth.
What's the set up this year with Santa?
Santa will be sitting on a chair in his staged workshop behind a plexi-glass window. Guests will stand or sit in front of the window to visit with Santa and to take photos.
I need to cancel my visit/photos with Santa. How do I do that?
Will the kids be able to sit on Santa's lap this year, or sit next to him?
Unfortunately, due to Covid-19 prevention measures, Santa is needing to keep his distance this year to keep himself and all guests safe. So, Santa will be sitting behind a plexi-glass window as part of his Carousel Workshop staging area. Guests will sit or stand in front of the window to visit and take photos.
Can I drop in at any time to see if Santa is available to visit with us?
Unfortunately no. We have made the decision this year to take online reservations in advance only - this will help us ensure that all proper protocols and procedures are followed.
Are the other traditional holiday events at the Carousel happening this year?
Sadly, no. We have had to make the hard decision to cancel all plans for the below events. However, we are hopeful we can bring them back in 2021.
I need to cancel my Zoom with Santa. How do I do that & do I get a refund?
All reservations and cancellations must be made by Decmeber 19th. If you need to cancel after the 19th, a refund will not be issued.
I need to cancel my Video Message from Santa. How do I do that & do I get a refund?
All reservations and cancellations must be made by Decmeber 16th. If you need to cancel after the 16th, a refund will not be issued.
What is all the fine print details I need to know before booking my Visit/Photo with Santa?
What health screening is required to visit with Santa?
Upon arrival, guests will be asked to complete a health and safety survey before they can enter the room to meet with Santa, in which the Carousel will hold these documents in our records for up to 60 days in the case that contact tracing is necessary. Information obtained will be your name, contact information, date of visit, number of people in your party, and health pre-screening questions for you and your party members.